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Orders
Below are some of are common questions about orders
How far in advance should I place my order?
You should place your order 48 hours in advance. We always recommend ordering this time ahead to ensure our availability.
How long do cakes usually last?
You can keep the cake in the refrigerator for a maximum of 5 days, you must keep it in the shipping box or a well-insulated container so that it does not pick other flavors from the refrigerator.
What are the cakes sizes and for how many people?
– 15 cm for 10-12 people
– 18 cm for 15-16 people
– 22 cm for 20-25 people
Portion quantities may vary depending on how you cut them. These references are just estimates.
Shipping
Below are some common questions about shipping & pick up.
Is it possible to pick up the order? and where?
Yes, absolutely! We’ll be happy to arrange a time frame that’s convenient for you to pick up your order from our address.
Can I choose the day of delivery?
Later in the ordering process, you can choose the delivery day. You can also reach out to us to arrange a delivery date and time.
Bruce Cake
Below are some common questions about our signature Bruce Cake.
Shipping
Currently, 98% of all orders are delivered on time. In rare circumstances outside of our control, there may be a delay with the courier which could mean that your order is delivered a day late.
👉 You must be available to take delivery or nominate an alternative address/safe place via the tracking link provided to you by PostNL.
Returns
We cannot return baked goods to the depot as this could affect quality.
Storage
Enjoy Bruce on the day he arrives! We recommend savoring him fresh for the ultimate flavor experience.
Bruce will stay delicious for up to 4 days if kept in his original box or a sealed container.
To keep him perfectly moist and delicious, make sure he is kept in his box or a sealed container.